The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet offered an impressive selection of hot and cold items, setting the perfect tone for my day.” view full review
Relaxing Pool Area
“The pool area was a serene oasis, providing a great atmosphere to unwind and cool off after a long day.” view full review
Excellent Room Service
“I was pleasantly surprised by the quick and convenient room service, especially with the delicious takeaway options.” view full review
Luxurious Bathing
“The bathroom featured a spacious tub that greatly enhanced my relaxing experience—exactly what I needed.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Sports trainer
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Turkish bath
Jacuzzi
Manicure
Waxing
Beauty treatment
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Rua Castilho, 11,
Lisbon,
Portugal,
1269-072,
Lisbon Region
Map view
street view
Rua Castilho, 11,
Lisbon,
Portugal,
1269-072,
Lisbon Region
City landmarks
Castle
Castle of Sao Jorge
2.5
km
Square
Praca do Comercio
2.3
km
cnrs Rua de Santa Justa & Largo do Carmo
Santa Justa Lift
1.8
km
Square
Rossio Square
1.3
km
Market
Time Out Market Lisboa
2.1
km
Church
Miradouro da Senhora do Monte
2.1
km
Church
Miradouro Sao Pedro de Alcantara
1.2
km
Church
Lisbon Cathedral
2.2
km
Museum
Calouste Gulbenkian Museum
1.9
km
Museum
National Museum of Ancient Art
2.0
km
Park
Parc Eduardo VII
1.4
km
Church
Church of Sao Roque
1.4
km
LisbonPortugal
Bairro Alto
1.4
km
Square
Graca Church and Convent
1.7
km
Museum
Dr. Anastacio Goncalves House-Museum
1.3
km
Museum
Alfama
2.1
km
Rua Augusta 2 Praça do Comércio
Arco do Triunfo
2.0
km
Church
Igreja do Menino Deus
1.8
km
Square
Luis de Camoes Square
1.6
km
Church
Basilica da Estrela
1.5
km
Museum
Carmo Archaeological Museum
1.6
km
Rua das Portas de Santo Antao
Casa do Alentejo
1.0
km
LisbonPortugal
Chiado
1.5
km
Event hall
Lisbon Coliseum
1.1
km
Garden
Miradouro do Torel
1.2
km
Church
Convento de Sao Pedro de Alcantara
750 m
Museum
The National Museum of Contemporary Art
1.9
km
Nearby
Avenida da Liberdade
Avenida da Liberdade
410 m
Garden
Natural History Museum and Botanical Garden
520 m
Historic Site
Reservatorio da Patriarcal
520 m
Restaurants
Rendez Vous Bistro
0 m
Rua Castilho n0 13A At Altis Grand Hotel
Garden Roof Bar
90 m
Rua Castilho 11 Topo do Altis Grand Hotel
Dote - Cervejaria Moderna
130 m
Rua Barata Salgueiro 37A
Blue Restaurant & Bar
110 m
Rua Rodrigo da Fonseca 2
Level Eight Roof Top Bar & Lounge
70 m
Rua Castilho 14C Terrace
39 Degraus Restaurante Bar
70 m
Rua Barata Salgueiro 39 Cinemateca Portuguesa
Os Tibetanos
150 m
Rua do Salitre 117
Tasca do Salgueiro
130 m
Rua Barata Salgueiro 37 A R/C Zona Da Avenida Da Liberdade / Marques de Pombal
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
great location
friendly staff
misleading room images
lack of overcoat hooks
8.0/10
Great
Rooms
7.4
Location
8.3
Service
8.5
Dining
8.6
Guest reviews
8.0/10
based on 8 reviews
4/5
based on 1624 reviews
8.8
8.8/10 based on 2501 reviews
#98 of 325 hotels in Lisbon based on Tripadvisor
Edith
United Kingdom,
March
2024
8.4/10
I absolutely loved my stay at this hotel! The rooms were comfortable and offered a gorgeous view, especially being on a higher floor with an early check-in bonus. The staff was incredibly polite and efficient, making my burger buffet experience even more pleasant. The location was a delight overlooking Lisbon and allowed easy access to the main avenue for shopping and local eateries. The dining experience was fabulous and truly made my day, even though it could have more diverse options. Overall, a lovely city stay with a few minor drawbacks.
Rooms
8.0
The rooms were comfortable with a gorgeous view.
Service
9.0
The staff was incredibly polite and helpful.
Location
9.0
The location was a delight overlooking Lisbon, enabling easy access to shopping and local eateries.
Dining
8.0
The dining was fabulous, making my day, but could have more diverse options.
Facilities
8.0
The facilities were well-maintained and provided a pleasant experience.
James
United Kingdom,
December
2023
8.0/10
My stay at the hotel had its ups and downs. While the rooms were clean and well-appointed, they were pretty small and not soundproof, which was a bit frustrating after a long flight. The staff, especially those in the spa area, were very helpful, but some were a bit abrupt. The location was nice, close to the shopping area and some great restaurants, making it easy to explore the city. The dining experience was excellent, with wonderful and varied choices every day.
Rooms
7.0
The rooms, although clean and well-appointed, were on the smaller side and not soundproof.
Service
8.0
The staff, particularly in the spa area, were very helpful, although some were a bit abrupt.
Location
8.0
The location was nice, close to the shopping area and some nice restaurants, allowing for easy exploration of the city.
Dining
9.0
The dining experience was wonderful, with different choices every day.
Facilities
8.0
The facilities were nice and always available.
Mark
United States,
November
2023
8.2/10
My stay at the hotel was a mix of highs and lows. The rooms were large and comfortable but lacked hooks for overcoats. The hotel's location proved to be convenient near downtown Lisbon, but the rooms looked completely different from the pictures shown during booking.
Rooms
7.0
The rooms were large and comfortable, but lacked hooks for overcoats. They can get crowded at times due to the large number of package tour guests arriving before bus excursions.
Service
8.0
Upon check-in, I was promptly given identification. While a staff member was initially too busy to assist, another team member offered extraordinary service during our stay, quickly addressing any issues that arose.
Location
9.0
The hotel's location was good, close to downtown Lisbon and Avenida de la Republica, offering a peaceful retreat away from the city noise.
Dining
9.0
The dining experience was impressive with one of the best hotel breakfasts I've tasted, offering a wide selection of fresh options. The only downside was the difficulty in serving poached eggs.
Facilities
8.0
The hotel's facilities were up to par, with services like room service, car hire, and tours/ticket assistance available.
great location
misleading room images
Fred
United States,
September
2023
7.0/10
The hotel is located close to shops and restaurants, but the rooms are small and not up to 5-star standards with a large double bed. The service is trustworthy and extends from reception staff to management, but some chaotic incidents affected our stay. The location offers good connectivity but shows signs of aging. The dining experience is good overall, with a varied menu, yet lack of communication on breakfast options was disappointing.
Rooms
6.0
The rooms are small and not up to current 5-star standards, albeit with a large double bed.
Service
7.0
The service from all staff members, including reception, restaurant, and cleaning, was trustworthy.
Location
7.0
The hotel's location provides good access to shops and restaurants, but it shows signs of aging.
Dining
8.0
The dining options cover a wide range of choices, but the lack of communication on available breakfast options was disappointing.
Facilities
7.0
John
United Kingdom,
August
2023
8.2/10
The hotel's location is excellent, especially if you enjoy walking everywhere. The staff is extremely pleasant and very helpful, but the cleanliness of the rooms could be improved. The dining experience is memorable with a fabulous choice of dishes. Overall, a good value for money stay.
Rooms
7.0
The rooms hadn't been made up/cleaned when we got back in the afternoon, even though we put the request outside the door. Also, items like towels, soap, and toilet paper were often forgotten.
Service
9.0
The staff is always incredible friendly with a smile on their face and offers great recommendations on places to visit and shop.
Location
9.0
The hotel's location is perfect, especially if you like to walk everywhere and it's close to railway and subway stations with good connections to the city center and the airport.
Dining
8.0
The dining experience is a memorable and fabulous choice of hot and cold dishes, although some items could be more diversified.
Facilities
8.0
The hotel offers various services like room service, car hire, and tours/ticket assistance.
Christopher
United Kingdom,
July
2023
8.2/10
The hotel had well-maintained and spacious rooms with a large double bed, meticulously clean and cared for. While it could get crowded due to the influx of package tour guests, the size of the room was truly impressive. The location, though a bit hilly, was perfect for exploring the bar and restaurant areas, although dining options in the vicinity were limited. The dining experience was exceptional, with attentive staff and a delightful breakfast selection. Overall, a pleasant stay with good value for money.
Rooms
8.0
The rooms with a large double bed were very clean and well looked after, albeit crowded at times due to package tour guests. The room size was great.
Service
9.0
The service from reception staff to cleaning staff was very professional and helpful. Claudia Ribeira from group reservations was extremely friendly and efficient.
Location
7.0
The location, while a little hilly, was great for accessing the main street and attractions, albeit with limited nearby dining options.
Dining
9.0
The dining experience was exceptional, with polite and helpful staff. The hotel breakfast was one of the best, offering a wide selection and fresh, tasty options.
Facilities
8.0
The facilities were well-maintained and offered services like room service and tours, reflecting good value for money.
Ben
United States,
June
2023
8.8/10
Staying at the hotel was a pleasant experience. The rooms are quite good sized for Europe, well-appointed, and spotlessly clean, though lacking a kettle or ironing equipment. The buffet breakfast was good, making it easy to start the day right. Overall, the location is fantastic for exploring the city without any hassle.
Rooms
8.0
The rooms are very clean and comfortable, perfect for a good night's sleep. It was a Delux Double room on the 10th floor that accommodated three of us.
Service
9.0
The service was exceptional, with extremely polite and attentive staff who are always willing to help. I also appreciated the range of services offered, from room service to tours and ticket assistance.
Location
9.0
The hotel's location is perfect, centrally located to all the attractions I wanted to visit. It was easy to walk to the shops, metro station, and even the river, making it convenient for exploring the city on foot.
Dining
9.0
The dining experience was fantastic, with a varied choice of delicious breakfast items that catered to everyone's tastes. I found the international favorites beautifully presented and tasty, making dining a real pleasure.
Facilities
9.0
The facilities, including the spa and dining area, were amazing and added to the overall enjoyment of the stay.
buffet breakfast
lack of kettle
Susan
United Kingdom,
June
2023
8.6/10
The hotel rooms, although feeling a bit old compared to pictures, were clean, and the concierge service was very helpful. The service provided was ever so friendly and helpful, with great hospitality and a range of helpful amenities. The location was conveniently situated 1.5km from the harbor and close to luxury boutiques. The dining experience was amazing with a wide choice and excellent quality. The facilities were well-maintained and top-notch.
Rooms
8.0
The rooms were clean and perfect size for us, despite feeling a bit old compared to pictures. The TV was laggy, and the remote wouldn't connect even though the IR eye was hanging down from the flashy mirror TV.
Service
9.0
The service was more than helpful. The staff were very friendly and provided great hospitality, making my stay very enjoyable.
Location
8.0
The hotel is located 1.5km from the harbor and a few hundred meters from the main walking street, which is very convenient for exploring the area. The bustling surroundings added to the lively atmosphere.
Dining
9.0
The dining experience was excellent with a very large assortment, including gluten-free and vegetarian options. The service provided by the staff, especially by Paulo, was exceptional.
Facilities
9.0
The facilities at the hotel were top-notch and well-maintained, offering a range of services like room service, car hire, dry cleaning, and valet parking.
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